ORIGINAL: Mstngdrew232

I know you you feel man, I've got tons of war stories like that probably cuz I work at Mcdonalds and everyone thinks we're a bunch of idiots there...
Haha, I had a guy throw a cup at me while I was at work because he paied for it and wanted a Mcflurry instead of his drink. I told him we didn't offer Mcflurries instead of drinks and before I could get to the register to refund his money he threw the cup at me saying, "Keep your damn cup." Sgo I just kept the drink that he was chared for. Luckily he got his order to go and he was already headed out the door, otherwise I would have taken his food, refunded his money and told him, "Sir, don't bother coming back to our store, we like to run a clean buisness here." Its nice being assistant manager, if people are billigerantly ill to you, you can throw them out of the store, for good if you like.
This one is even better...
I had this lady call in bitching me out about how we always mix up her orders and this time she was missing a few sandwitches and a fry or something. I told her to bring the recipt in and we'd fix everything up for her right away. Well, she came in and first thing, she wasnt charged for the cheeseburgers and fry's she said she was missing[>:]. Second, it wasnt even from us, it said hardee's in HUGE letters across the top. I explained all this to her and she was really polite after that and explained how her husband had went to get the food and she assumed it was from Mcdonalds. I let her keep the food she said she was missing and wasnt even charged for, and even gave her an apple pie for the trouble of making her come in =P.

ORIGINAL: voodoochyl

People are insane when it comes to food. The very same guy that will be calm in a fender bender, may be the same guy that rips you a new one because he has to wait an extra minute in the drive through. I used to work at Pizza Hut as a teen, and I was forced to spit in a few pizzas,and scoop extra toppings off the floor for others. My mom is a real A-hole when it somes to food (Godbless and keep her, I love her to death). She doesn't realize the food she just sent back is going to come back ten times worse that when she originally got it!

ORIGINAL: Mstngdrew232

Yea, we're all about the customer service here, we're one of the top 10 Mcdonalds in our area according to shop checks but we get alot of people saying we're the fastest one they've been tohaha.I dont think i could spit in anyones food, when one of my friends orders something crazy like puting extra everything on a double cheese, i make sure it has so much ketchup and mustard that they'll get it all over when they're eating it. I cant get away with giving someone decaff or caffinated coffee, we have brown/orange coffe containers, otherwise i would =P.