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JNeer - Lousy Customer Service

  #1  
Old 09-23-2008, 06:06 PM
Thread Starter
Join Date: Sep 2008
Posts: 3
Default JNeer - Lousy Customer Service

J'Neer's integrated tail light assembly...

I ordered the product, but have not heard a word from them. No shipping information, nothing... well, except of course the paypal message that my payment went through. I tried emailing their customer service, but the email bounces back. I emailed the account listed with paypal, no reply as of yet. I called two numbers which require you to leave a message for a return call, no call as of yet.

Anyone successfully deal with this company?
 
  #2  
Old 09-23-2008, 06:15 PM
Member
Join Date: Dec 2006
Location: Austin TEXAS
Posts: 65
Default RE: JNeer - Lousy Customer Service

Sorry to hear that they're screwing you like that. Keep us updated.
 
  #3  
Old 12-25-2008, 08:46 AM
Join Date: Feb 2008
Location: Philadelphia
Posts: 126
Default RE: JNeer - Lousy Customer Service

yeah i got a light from then and the leds burned out..

all my emails bounced back.
 
  #4  
Old 07-05-2009, 08:25 AM
ty1854's Avatar
Junior Member
Join Date: Jun 2009
Location: Menlo, GA.
Posts: 11
Default

If they don't get back with you soon open a dispute with PayPal. PayPal will take the money back from them until the issue is resolved and I bet that will get them moving. I hope you get it worked out soon!
 
  #5  
Old 07-10-2009, 04:40 AM
gr8scape's Avatar
Senior Member
Join Date: Oct 2008
Location: Long Island & Delaware
Posts: 113
Default

Make sure you file the Paypal claim within 45 days.
 
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