Anyone else order from them i having trouble firsy\t they don't answer emails and either or the
#s i have for them you just stay on hold for like 11 mins then it hangs up on ya

 

yeah i had the same trouble with those guys. It took them like 2 months for them to send me my AGV helmet. I called like every day, and finally I ended up calling the CEO who got me in touch with someone. They have TERRIBLE customer service. Keep calling, dont bother with email. Here is the number for the CEO (831)425-4044 ext.103. Good Luck. Ill never do business with them again.

 

yep, they sent me the wrong hat size, said i would have my correct one immediately their "processing" the order. Its now been 1 month and nothing, i've emailed, called and always wondered what alternative number there was i could use. thanks bakesf4i



jason

 

i never had a problem with them other than they are really expensive...try kneedraggers.com next time. they are usually cheaper, especially if you are buying anything ICON. also, ebay is the shiznit cause u cant get any more cheaper than that

 

They suck...got a damaged pair of gloves for christmas just got the whole thing straightened out and got my refund last week.

 

ok so today after 2 weeks of not one word from ride gear i called got a hold of someones voicemail.. and left a pretty nasty message saying that if i don't hear from them by wedsday i was going to tur it over to my credit card com. as card fraud and went on to tell them how after 2 weeks of being put on hold and then hung up on after 15 mins on hold.. and 5 or 6 emails with no reply that i was very unhappy( to say the least) with their com... ...anyways I got an email saying how sorry they were and my order has been shipped today with upgraded express shipping at no charge to me and i should be getting my boots byt the end of the week at the very latest.......guess i have to wait on the man in the big brown truck now... anyways becare ordering from this place ride gear . com...lata people out there in cbr land....

 

Wish I saw this before hand, or waited before telling my friend to order a helmet from them for when he road races his car, lol. Funny I see this now, because the other day, he was wondering if anyone else has had problems with them. And I didn't know. But he got his helmet in a little bit over a week and he's totally satisfied with what he got. He complained that they never told him anything, like when they shipped it, or a tracking number or anything. But he's pleased with what he got, it's just what he ordered.

 

i fully think that if i haddnt left the message i left today that my order would not have been shipped for some time if ever ... this is the first and last time i will order from them...........

 

got home from work today and there was my boots man they got on the ball after my call ... yay i got boots now just wish they were broke in a felt nice to wear but that comes with time i guess