ORIGINAL: voodoochyl

I am trying to get a credit card number off my son's Xbox live account. I called up the first support member who sent me to another who sent me to a third, and I got cut off. That took 40 minutes total (according to my phone). Then I called back and was PISSED!!! I spoke with one lady (very loudly but no cussing), and she sent me to another, then I got disconnected. That was another ten to fifteen minutesminutes. I called back, and finally got someone that said they could help...but they couln't because they needed a "supervisor" to remove a credit card number. That was another ten minutes. Then he informs me they can't purge the card from the system for three to four weeks and they'll call me when it's done. That is some ****ty service. I told that to the supervisor named "Fritz" and he said he could track all of the people that helped me, and would coach them on their service. Yeah, right..."Fritz", and I am going to boycott Microsoft and put them out of business. I was on hold for so long that I have grandchildren, now. For f_ck's sake! Sorry for the rant. Moral of the story:unlessyou want to have your credit card in the Microsoft system for the rest of your life, do not use it with them. Buy your points and membership at the store. Now I am going to go eat a hamburger and pretend it is the reincarnated remains of one of those f_ckers I was talking to...[:@]