I am trying to get a credit card number off my son's Xbox live account. I called up the first support member who sent me to another who sent me to a third, and I got cut off. That took 40 minutes total (according to my phone). Then I called back and was PISSED!!! I spoke with one lady (very loudly but no cussing), and she sent me to another, then I got disconnected. That was another ten to fifteen minutesminutes. I called back, and finally got someone that said they could help...but they couln't because they needed a "supervisor" to remove a credit card number. That was another ten minutes. Then he informs me they can't purge the card from the system for three to four weeks and they'll call me when it's done. That is some ****ty service. I told that to the supervisor named "Fritz" and he said he could track all of the people that helped me, and would coach them on their service. Yeah, right..."Fritz", and I am going to boycott Microsoft and put them out of business. I was on hold for so long that I have grandchildren, now. For f_ck's sake! Sorry for the rant. Moral of the story:unlessyou want to have your credit card in the Microsoft system for the rest of your life, do not use it with them. Buy your points and membership at the store. Now I am going to go eat a hamburger and pretend it is the reincarnated remains of one of those f_ckers I was talking to...[:@]

 

It's Ok Voodoo it took me over 20 minutes today to cancel my xbox live account, reason being i got the "RRoD*" three days ago so I'm out of commission for a while.

*Red Ring of Death

 

I just buy from the store. Fight the MAN Voodoo I'm with you boycott Microsoft Sh$ im using XP. Let's make the swith to APPLE!!! Wait lets go to Linux, Apple is to Microsoftish now.

 

Ahhhhhhh I just got the rrod 2 days ago and I thought mine was immune it was one of the first models but they are fixing for free. I don't play alot and I don't get online but I am having withdraws now that I know I can't

 

Every support I talk to disconnects me; Dell, Microsoft, Sprint. It happens every time, I swear.

 

ive been wondering where you are you havent been online in over 1 month on xbox live

 

Is it a "credit" card or a "debit/credit" card?


If its #2 than get an old bank statement, find what Microsoft's name they are using and call your bank and have them cancel any charges from them.

 

Lol, don't call CompUSA we don't answer the phone anymore if we do we hang up. I swear people become stupid when things go on sale.

 

This is true. I've NEVER EVER talked to someone on the phone from CompUSA. I've called a few times to see if they carry something and no one ever answers. I get an answering machine and I leave a message and no one calls me back. How do they stay in business?!

 

i know right!