Need help, computer related
#11
12-01-2010 | 12:38 AM
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From: Reidsville, NC
Shh... secret info here: I'm a technician for one of the largest cable companies in the US. They shall not be named though their corporate HQ can be seen from my apartment 
Drop length and # of splits can effect internet speeds depending on the cable plant. Loose / poor fittings, however, actually is the biggest cause of speed issues. But you'd need at least a halfway decent tech to find a plant issue.
Drop length and # of splits can effect internet speeds depending on the cable plant. Loose / poor fittings, however, actually is the biggest cause of speed issues. But you'd need at least a halfway decent tech to find a plant issue.
Jump on your bike and ride here and help me figure this out then!!! hahaha
I'll pay for your gas, time and even a beer, if you want, lol
#12
12-01-2010 | 01:46 AM
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Joined: Apr 2009
Posts: 419
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From: Seattle, WA
is it speed problems?
do a isp test for us :
http://www.speedtest.net/
Do you have a legit malware/spyware remover?
http://download.cnet.com/Malwarebyte...-10804572.html
If all else fails then do a system reboot (erase partition and reinstall) or call ISP provider and tell them to reset from their side.
do a isp test for us :
http://www.speedtest.net/
Do you have a legit malware/spyware remover?
http://download.cnet.com/Malwarebyte...-10804572.html
If all else fails then do a system reboot (erase partition and reinstall) or call ISP provider and tell them to reset from their side.
#13
12-01-2010 | 12:17 PM
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Joined: Jun 2010
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From: Reidsville, NC
is it speed problems?
do a isp test for us :
http://www.speedtest.net/
I just did the speed test via wifi, my results were: download speed 6.72 Mb/s, and upload speed 0.49 Mb/s and a ping of 31 ms with the server being 100 miles away. I wasn't really sure if it was a speed problem, more if I was just overloading the router with too much accessing it.
It's just when I load to the next page, kinda like going between pages here, the loading just freezes up. I refresh the page and it will go, or if I hit the back button then hit the forward button, it goes. Not getting any server time out, just the loading is either really slow, or just stops.
Do you have a legit malware/spyware remover?
http://download.cnet.com/Malwarebyte...-10804572.html
I run Bit defender on the desktop, which was installed after it crashed. It was paid for and installed when we took it to the shop to be repaired. On the laptop I am running the free version of Avast antivirus. Should I run the malwarebytes anti malware along with the avast?
If all else fails then do a system reboot (erase partition and reinstall) or call ISP provider and tell them to reset from their side.
do a isp test for us :
http://www.speedtest.net/
I just did the speed test via wifi, my results were: download speed 6.72 Mb/s, and upload speed 0.49 Mb/s and a ping of 31 ms with the server being 100 miles away. I wasn't really sure if it was a speed problem, more if I was just overloading the router with too much accessing it.
It's just when I load to the next page, kinda like going between pages here, the loading just freezes up. I refresh the page and it will go, or if I hit the back button then hit the forward button, it goes. Not getting any server time out, just the loading is either really slow, or just stops.
Do you have a legit malware/spyware remover?
http://download.cnet.com/Malwarebyte...-10804572.html
I run Bit defender on the desktop, which was installed after it crashed. It was paid for and installed when we took it to the shop to be repaired. On the laptop I am running the free version of Avast antivirus. Should I run the malwarebytes anti malware along with the avast?
If all else fails then do a system reboot (erase partition and reinstall) or call ISP provider and tell them to reset from their side.
#14
12-03-2010 | 03:57 AM
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Joined: Apr 2009
Posts: 419
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From: Seattle, WA
#16
12-03-2010 | 04:57 AM
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Joined: Jun 2010
Posts: 197
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From: northeast ohio
anyways google chrome is the fastest browser ive used. for regular folks i would say just go with the good ol mozilla firefox
#17
12-04-2010 | 11:03 AM
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From: Reidsville, NC
this is my bet. its not like your on xbox live surfing the interweb on your phone and computer at the same time...haha or maybe.... i would say its your computer not your router
anyways google chrome is the fastest browser ive used. for regular folks i would say just go with the good ol mozilla firefox
anyways google chrome is the fastest browser ive used. for regular folks i would say just go with the good ol mozilla firefox
My laptop if fairly new, and I don't have much on it other than what was originally installed. Since I have been out of town, my laptop has been running very fast with now lagging or freezing up. Navigates the pages very quickly. Wondering if it may be a line issue at home, or maybe a modem or router issue.I'll call my ISP when I get back.
#18
12-04-2010 | 11:09 AM
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From: Reidsville, NC
Just did a speedtest here at my brothers.
Here 7.87 Mb/s download Home was 6.72 Mb/s
Here 2.02 Mb/s upload Home was .49 Mb/s
Ping was 13ms here, 50 miles from the server Home was 31 ms, 100 mile from the server.
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