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Has anyone ordered from xtreemedecals.com?

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Old 08-06-2009, 11:08 AM
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Default Has anyone ordered from xtreemedecals.com?

I placed an order on the 29th of July. I had NO idea they were located in Malta prior to the order. On their contact info all there is a phone number with a Peoria Illinois area code. And here is a real shocker, the phone number doesn't work! Hell, had I known they were in Malta I wouldn't have gotten the decals from them. I've had **** poor luck with international shipments. I guess one saving grace is that I payed for the insurance and to have it sent registered mail.

Anyway when I check the order status, for the last 6 days the order has been setting unchanged. When I wrote their contact email about this I get an asinine email back that says they can't help that US Customs is still very paranoid about all incoming mail.

Anyone else gotten decals from these jokers and if so, how many years did you have to wait to actually get them?

Thanks
 

Last edited by ccain; 08-06-2009 at 12:07 PM.
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Old 08-06-2009, 11:59 AM
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Here's an update.

In an awesome display of stellar customer service skills, here is the latest email I got from "Jack" at xtreemedecals.com.

Originally Posted by Jack@xtreemedecals.com
When your decals arrive bitch at your Postal and Customs people please

Thanks
Jack
Sales Department
 
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Old 08-06-2009, 08:49 PM
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I've purchased decals from them. You can see how some look in my my photo albums. Mine took about 3 weeks to arrive.

As for the phone number in Illinois, I too was fooled, but that number is only a registered number to pickup US customers. It is actually a fax number without the fax pitch at the end.

Why no pitch?

You guessed it, no one is home (or at work) to receive a fax in case one is sent there!

It is actually kind of smart to lure customers that way, but bad for business when it comes to referrals.
 
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Old 08-06-2009, 10:01 PM
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Originally Posted by ccain
Here's an update.

In an awesome display of stellar customer service skills, here is the latest email I got from "Jack" at xtreemedecals.com.
HAHAHAHAHAHAHA SOrry man don't mean to laugh but that is funny.
 
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