Ordered from CBRFairings!
#31
05-13-2011, 08:38 PM
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Gotta figure since they seem to actually produce the the parts you need when you call, especially when you make changes, any little thing that could go wrong in the facility or whatever will set it back at least a little bit. Even if it's not major enough that they feel the need to contact you about it. Not like they're plucking stuff off a shelf and throwing it in a box. I'm excited to see as well. I plan on ordering fairings from them relatively soon.
#32
05-13-2011, 11:51 PM
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I typically try to give companies the benefit of the doubt, especially ones that heavily rely on reputation. So i will simply say this. I was told i'd get shipping information around Thursday (yesterday), and i didn't. I emailed them asking for an update (around 1pm EST), and have yet to get a response. I'd call, but they don't have office hours on Fridays, so no one will answer.
I think it's kind of early to jump to any conclusion, or start freaking out, so i'll stay calm about it, and call them Monday.
Thanks for checking in though, it's nice to see people interested in the progress.
I think it's kind of early to jump to any conclusion, or start freaking out, so i'll stay calm about it, and call them Monday.
Thanks for checking in though, it's nice to see people interested in the progress.
#33
05-14-2011, 01:59 AM
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#34
05-16-2011, 11:26 AM
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So as an update. I called them today, they said my order shipped, and emailed me a shipping number for USPS. When i went to usps.com, and input the tracking code, i received a message "There is no record of this item." I'm not OVERLY happy with how this is going, but i'd rather judge these guys based off the quality of their fairings, rather than the quality of their shipping. The lady was polite, and apologized for not getting the information sooner. Customer service thus far: A
#35
05-16-2011, 11:29 AM
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#36
05-17-2011, 09:45 AM
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Haha. Calling or emailing works.
I just sent them a friendly "Hey, any idea when my order is going to ship' email and less than 20 seconds later I got an email with a tracking number.
Either folks are on top of that like nobody's business, or I emailed at just the right time.
So, a couple business days outside the shipping estimate, but so far so good. USPS doesn't have my tracking info up yet, but that's not CBRFairings's fault.
I just sent them a friendly "Hey, any idea when my order is going to ship' email and less than 20 seconds later I got an email with a tracking number.
Either folks are on top of that like nobody's business, or I emailed at just the right time.
So, a couple business days outside the shipping estimate, but so far so good. USPS doesn't have my tracking info up yet, but that's not CBRFairings's fault.
#37
05-17-2011, 10:41 AM
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So as an update. I called them today, they said my order shipped, and emailed me a shipping number for USPS. When i went to usps.com, and input the tracking code, i received a message "There is no record of this item." I'm not OVERLY happy with how this is going, but i'd rather judge these guys based off the quality of their fairings, rather than the quality of their shipping. The lady was polite, and apologized for not getting the information sooner. Customer service thus far: A
#38
05-17-2011, 10:50 AM
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#39
05-18-2011, 03:53 PM
June 2012 Ride of the Month
#40
05-18-2011, 08:10 PM
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