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ExoticSportBike.com - M4 High-Mount Exhaust - Still Waiting on Shipment

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ExoticSportBike.com - M4 High-Mount Exhaust - Still Waiting on Shipment

  #1  
Old 02-23-2010, 02:58 PM
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Join Date: Sep 2009
Location: Denver, CO
Posts: 25
Default ExoticSportBike.com - M4 High-Mount Exhaust - Still Waiting on Shipment

So, I have a 2001 CBR F4i that has the stock exhaust. I searched on the net and found that the M4 Hi-Mount exhaust shipped from www.exoticsportbike.com was $354.99 shipped to Denver, CO. So, I ordered it on 2/11/10. Well after 12 calendar days of waiting there has been no updates to my order status, no answers to my emails, and their customer service answers maybe every 20th time I call. When I tell them my order number they simply put me to an automated system to leave a message which of course, you guess it, they never return my phone call.

Has anybody else received poor customer service from this company? I did a search on the net about their customer service (of course after I placed the order) and they were all negative experiences!

So, I would like your opinion of this vendor to see if I should cancel my order. Also, forgot to mention they charged my card twice yesterdayfor the same amount and this is yet another issue I have to deal with them about.

At this point I want to pay the extra $35 or so $ to get the exhaust from M4 directly!

Thanks!!!
 
  #2  
Old 02-23-2010, 03:32 PM
ibiggers's Avatar
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Join Date: Feb 2009
Location: Naples/Orono Maine
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check this out about the awful company they are:

http://www.bbb.org/new-jersey/busine...wa-nj-12001747

first they make it seem like they are based out of SD on their website but are incorporated in NJ....I'd call the NJ BBB/authorities and get your money back....Also call VISA and despute the charges and if it was a credit card(not debit) then you wont be responsible for the charges until after they investigate the despute, i am sure that the company will start talking to you when you have visa take the money back...good luck!
 
  #3  
Old 02-23-2010, 06:39 PM
ID_CBRRider's Avatar
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Location: Idaho
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Horid company!!! Thats been my experience. I'll never use them for anything ever again. I ordered a hugger from them, first they sent the wrong one, then they wouldn't let me return it, I eventually sold it for what it cost me to a guy who had the correct bike...for the hugger... then bought my new one straight from the factory.
 
  #4  
Old 02-23-2010, 06:41 PM
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Location: Denver, CO
Posts: 25
Default Thanks for the response!

Well with the number of complaints against the company it really would be crazy for me to continue wait for my exhaust. I really wish I ordered it from a reputable company the first time around !!! I am just going to have order it from M4 direct and wait now . Time to inform my credit card company and let them deal with them ...
 
  #5  
Old 02-23-2010, 07:07 PM
ID_CBRRider's Avatar
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  #6  
Old 02-25-2010, 05:13 PM
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Location: Denver, CO
Posts: 25
Default Pipe City

Ok, I just ordered the same M4 Hi-Mount Stainless Steel exhaust from www.pipecity.com for $319.00. They ship orders for free that are over $100. I can't wait until I get it...Pics coming soon!!!
 
  #7  
Old 02-25-2010, 11:36 PM
andymp3's Avatar
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Location: Moncton, NB, Canada
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good luck..can't wait to see the pics..I have a full M4 system and love it...Made quite the difference in my mid range and has a nice sound as well...You will not regret it......Cheers..
 
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