Won't buy from this place again. My order shipped 9 days after I placed my order and 2 days after that they notified me that one of my items was backordered.
This store sucks, never again.

 

Evidently, this may be true. I've read similar accounts elsewhere regarding this vendor.

This "backorder" practice really chaps me...especially when the vendor doesn't actually have the product on hand & doesn't notify you prior to placing your order. Its simply a backhanded & deceptive practice to get your money w/o you knowing beforehand...when you probably wouldn't have made the deal otherwise.

Conversely, IF excess orders clear out on-hand stock causing a backorder status, then the vendor should immediately offer the buyer a choice of refund or ask if you'd like to continue your order knowing the backorder status. Anything other, simply isn't good business. And, as shown in your situation, definitely creates ill-will & negative word-of-mouth (rightfully so).

There was another online vendor that was notorious for taking orders for products not in stock. I posted about it in one of the feedback threads here somewhere. They would list sales for items at extremely low prices that they simply didn't have in stock. Once they'd make x number of sales, then they'd order from their supplier. Of course, none of this was known up front.

We made an order for several hundred dollars worth of these 'sale' items. They were very quick about charging our account (we checked w/ our credit card company). However, they didn't have any of the products actually in stock & didn't know when they'd actually get them. <--- They admitted to this after we'd not heard *anything* about our order after 14 days. We had to make multiple calls to them to get an actual person on the line. (We had to initiate *all* contact/communication).

We immediately requested a refund. They refused, saying the order was processed & that the order would be shipped once they rec'd it from their supplier. Of course, this is unreasonable to anyone. That info should've been presented up front & was not.

We had to file a complaint w/ our cc company against this business. Ultimately the cc company had to issue a charge-back to this company to get our funds back. Nothing like charge-back fees to get a company's attention...especially when there's a lot more than one.

'Selling' items that you don't actually have in stock is not a good practice...especially if its not known to the buyers, in an honest up-front fashion.

 

Just an FYI, I just got the same email as the OP, and it appears that the WS40 code is always active, not just for 72 hours at a time.

If anyone sees this thinking of shopping at D2Moto: Make sure to read peoples experiences with the shop, I've had good luck, but many others have not been so lucky. It appears to be a bit of a crapshoot as to the service you get, but the prices after the 40% off may incite people to continue shopping there.

 

I ordered new bar ends and grips from this site using the code. I just got them this weekend, grips are good, exactly what i expected, bar ends are the wrong ones. I called them right away and was on hold for maybe a minute, they are sending me the correct item and said to keep the wrong item. Sucks to get the wrong stuff but they seem to have good customer service to take care of it.